Next Generation Customer Engagement and Experiences

Portfolio Excerpts

Customer Engagement as a Service

We work with leading global brands on transformational projects. From global legacy brands looking to quickly transition to a CcaaS model, or startups needing to turn on in 90-100 days, Creative Global brings unmatched expertise to the market.

Transformation Plan Services

We provide a full suite of business consulting services from current business benchmarking, organic employee assessments, and existing strategy. We then create a custom plan and architecture from our award-winning designs and partner capabilities. We call it a treasure map with a team of expert guides.

A Virtual Team of Transformation Experts

Our global teams consist of experience with the largest transformations to agile startups. Our students include business consultants, system designers and engineers, architects, and product specialists. We also include brand strategy, marketing, and acquisition teams using the best of paid, earned, and influencer media experts.

Delivering A Full Customer Experience Service

From expert guidance to staff expansion to full program build and deployment, we offer complete service in packages. For those who need a light touch, our service menu is available in “sushi style”, which allows you to choose several components at once.

We Complement, Leverage And Natively Integrate With Your Ecosystem

Most medium to large enterprises have made significant investments in technology solutions that still have a useful life. Our portfolio of complementary, non-disruptive solutions can provide immediate results during a phased migration. A fully integrated and modular approach enables continuous development allowing future testing of each component through open APIs.

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